Shipping Policy

Last Updated: June 2026

At Sareeva, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from our website.


Order Processing

  • Orders are typically processed within 7–10 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During festive seasons, sales events, or high-demand periods, processing times may be slightly extended.

Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our customer support team before placing an order.


Estimated Delivery Time

Delivery timelines may vary depending on your location:

LocationEstimated Delivery Time
West Bengal7–10 Business Days
Metro Cities7–10 Business Days
Other States7–10 Business Days
Remote Areas7–10 Business Days

Delivery timelines are estimates and may vary due to courier availability, weather conditions, public holidays, or unforeseen circumstances.


Shipping Charges

Free Shipping

We may offer Free Shipping on selected products, promotional campaigns, or orders above a specified value.

Standard Shipping

Shipping charges, if applicable, will be displayed during checkout before payment.


Order Tracking

Once your order has been shipped:

  • A shipping confirmation email and/or SMS will be sent.
  • Tracking details will be provided to monitor the shipment status.
  • Customers can track their order through the courier partner’s website.

Delivery Attempts

Our courier partners typically make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailable
  • Invalid contact number

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.


Address Accuracy

Customers are responsible for providing accurate:

  • Shipping Address
  • Contact Number
  • Recipient Name
  • PIN Code

Sareeva will not be responsible for delays or failed deliveries resulting from incorrect information provided during checkout.


Delayed Deliveries

While we strive to deliver all orders within the estimated timeline, delays may occur due to:

  • Natural disasters
  • Weather disruptions
  • Government restrictions
  • Courier service interruptions
  • High-volume order periods

In such cases, we appreciate your patience and understanding.


Damaged Packages

If you receive a package that appears damaged:

  1. Take clear photographs before opening.
  2. Contact us within 48 hours of delivery.
  3. Share your Order ID and supporting images.

Our team will investigate and provide an appropriate resolution.


Lost Shipments

If your tracking information shows a significant delay or the shipment appears lost, please contact us. We will coordinate with the courier partner and assist in resolving the issue.


Cash on Delivery (COD)

If Cash on Delivery is available:

  • Customers must pay the exact amount upon delivery.
  • Sareeva reserves the right to limit or discontinue COD services for certain locations or customers.

Contact Us

For shipping-related queries, please contact:

Sareeva

📍 Raghabpur, Panpara, Habibpur, Nadia – 741402
📧 info@sareeva.org.in
📞 +91 9876543210

Sareeva – Tradition in Every Thread.